(1) Know the company (clothing store)

It is necessary to fully understand the company's history, what honors it has won, the content of product research and development and quality management, after-sales service commitment, and the company's future development direction. In addition, the market situation, circulation path and other related knowledge of commodities should also be covered.

(2) Understand the industry and common terms.

A full understanding of the company and industry knowledge can not only increase the sense of belonging to clothing stores, but also increase the confidence in handling sales services, because both knowledge are very important.

(3) product knowledge

Product knowledge is the basic point of sales service introduction. So we should keep in mind the basic knowledge of product name, type, price, characteristics, origin, brand, manufacturing process, material, design, color, specification, popularity, promotion points, usage and maintenance methods.

☆ Remember: product knowledge is very important!

If you are a store manager, you should meet the following requirements:

First, a preliminary understanding of the store staff's goods; You can talk to people or observe in the shop. Inventory and sales of goods. )

Second, determine your own management direction and establish a system; Every manager has his own style. The most important thing is to look at your manager's style and try to cooperate with him. In terms of system, it is best to "follow first and then bring", and don't rush to change)

Third, build a team and establish prestige;