What do you mean, true or false?
Non-return means: if there is nothing wrong with the genuine product, then it cannot be returned. According to the relevant public information of the inquiry, "non-genuine products are not returned" means that if there is no problem with genuine products, then they cannot be returned. "No return without genuine products" is generally used in clothing stores, shoe stores, bag shops and jewelry stores, which explains the conditions for returning goods in shops.