Fan Monthly Work Summary of Cleaning Supervisor in 2020
First, ask the former supervisor for work experience as much as possible, study the company's rules and regulations seriously, master the environmental sanitation situation of the community, rectify the problems in time and report to the superior. Second, communicate with the foreman and team members in time to understand the psychology of the cleaning staff.
The text "Summary of Cleaning Supervisor's Work" begins >>
First, ask the former supervisor for work experience as much as possible, study the company's rules and regulations seriously, master the environmental sanitation situation of the community, rectify the problems in time and report to the superior.
Second, communicate with the foreman and team members in time to understand the psychology and work situation of the cleaning staff.
Third, hold regular meetings of cleaning staff in the community to publicize the rules and regulations formulated by the company and the responsibility system for production safety. Require cleaning personnel to seriously implement it, especially the foreman of the cleaning department to take the lead and strictly manage it. Raise the hygiene and cleaning work to a new level.
With the correct leadership and strong support of the company leaders, I strengthened the training management of this department, divided the internal environment of the club and put it into practice. The working enthusiasm of cleaning staff has been improved, and their sense of responsibility and safety awareness has been obviously strengthened.
20__ year work plan
Send away today's glory and welcome tomorrow's glory.
First, implement the company's management objectives.
1 according to the daily management system of the company, strengthen the management of the responsibility area and standardize the management.
2. Timely convey the spirit of company meetings and leaders.
3. Strengthen the cultivation of individual ability and team ability.
4 to implement the environmental sanitation requirements of the community and achieve the comfort of the owners, the leaders looked at it with confidence.
Second, pay close attention to training, give full play to management advantages and build a standardization team.
1 strengthen the training of department personnel's ability to use articles.
2. Strengthen the training of etiquette and polite terms for the staff of this department, so as to better improve the service quality.
3. Strengthen the domestic business training for employees of this department to prepare for future domestic business.
Strengthen the training of the company's various rules and regulations and execution ability.
Third, cultivate individual executive ability.
1 increase domestic business under the condition of ensuring the serious completion of community tasks.
2. Cultivate the ability of senior players to take the lead in performing various tasks, and better set an example for environmental maintenance.
3. Enhance the sense of ownership and self-service ability.
Cultivate everyone's ability to create performance for the company.
5. Long-term training of professional knowledge to further improve the service level.
In the new year, under the leadership of the company, I will work harder, be serious and responsible, be strict with my colleagues and do a good job in cleaning.
Fan Monthly Work Summary of Cleaning Supervisor in 2020
In a blink of an eye, 20 19 will soon pass and usher in a beautiful 2020. Looking back on the past year, as the cleaning supervisor of _ _ and _ _, under the guidance and strong support of the company's boss, under the direct leadership of _ manager and according to the company's work requirements, I have adhered to the service tenet of "your satisfaction is our eternal pursuit", "people-oriented, customer-oriented, honesty as the source and quality first".
Through the joint efforts of all staff, a series of high-quality service work has been carried out, and the work in 20 19 is briefly summarized here. Summarize the experience and lessons, find out the shortcomings and lay a good foundation for the work in 2020.
I. Several key tasks in 20 19
1, paying special attention to the quality and ideological education of the cleaning team.
Do a good job in the overall quality construction of the cleaning team and strengthen the ideological education of employees. Let every employee realize that "the company is my home", "we are all a whole" and "the honor and disgrace of cleaning is the honor and disgrace of all of us".
Pay close attention to employees' service consciousness, establish the concepts of "the owner is supreme, the service is the first" and "the customer is God", so that every employee can put himself in the shoes of the residents in the service, "think what the residents think and be anxious about what the owners are anxious about", satisfy the owners before they speak, and let the residents deeply feel the warmth of home.
At the same time, we also pay attention to the study of some professional skills and knowledge, because only by continuous learning and continuous progress can we strive for development. Make every employee always get up the courage and maintain the most vigorous fighting spirit.
2. Improve the rules and regulations
Further improved various rules and regulations. Strictly regulate the daily work and code of conduct of each employee with relevant rules and regulations, so that each employee can realize his own shortcomings and actively seek improvement and enterprising.
3. The external image of employees
Pay close attention to the image building of cleaning staff in gfd, and pay close attention to the etiquette and courtesy management of employees. According to the requirements of Party A and the company, dressing the shall regularly check the gfd of employees, so as to ensure that the cleaning team is dressed neatly, courteous, full of energy and smiling.
4. Detailed division of responsibilities
Assign people, posts and responsibilities to people. According to the actual situation of the park, according to the working ability and specialty of each employee, marking, scribing, building division, corridor allocation, post allocation and positioning are carried out, so that everyone has something to do and everyone is responsible. Every day, according to the situation of the divided responsibility area, check and find problems, correct them immediately, and always keep the community and buildings clean and tidy. Let residents and Party A be satisfied.
5. Make sure that every inspection passes safely.
Attach great importance to regular and irregular inspections by superiors. This year _ _ company has many inspections, strict requirements and high standards. In this case, we attach great importance to organizing manpower and material resources in time to ensure that every inspection satisfies the owner. There were no major problems after several inspections. Maintained the company's image.
6. Keep a good relationship
Pay attention to the relationship with Party A. _ _ Company pays special attention to the relationship with Party A when it is in charge. Knowing a good relationship with Party A is the basis of our work, which is convenient for our work. Communicate with Party A's supervisor frequently, solicit Party A's opinions and enhance feelings. Rectify the problem in time, please check it by Party A..
7. Set an example and care for employees.
I can unite every employee with my affinity, influence every employee with my image, get along well with the cleaning staff, be strict with them and be considerate in life, and help them solve their worries in time if they have difficulties. Let them put down their burdens, travel light and concentrate on their work.
8. Plan in time
Be able to make monthly and weekly work plans in time. Make the work planned, purposeful, orderly and without omission.
9, appliance loss
Gradually standardize the management of cleaning products in and out of the warehouse, and pay close attention to energy saving and consumption reduction. In order to respond to the company's energy saving and consumption reduction, we call on everyone to check and clean the equipment frequently in their daily work according to their own actual situation, so as to reduce the maintenance times caused by inadequate equipment maintenance.
Every cleaner should turn off the water pipe in time when people don't use the lights, and start with small things. The newly brought mop broom should be tied up first, and the mop should be nailed carefully and reinforced to prolong the service life of the equipment as much as possible. Bags and rags can be used three times, but never twice.
When you apply for cleaning products every month, please ask for them as planned, and don't ask for more, which can save money for the company.
10, strictly control.
Strictly follow the cleaning management procedures and cleaning standards and the company's inspection and assessment scores, and implement the work inspection system according to three standards, including self-inspection, mutual inspection, supervisor inspection, spot check and other inspection systems, and the assessment results are linked to employees' salaries.
Clear rewards and punishments for diligence and laziness. Insist on patrolling the park every day, effectively stop all kinds of illegal phenomena, and supervise the cleaning work on the spot. Implement various meeting systems, and insist on daily evaluation, weekly summary and monthly evaluation.
1 1, adjust yourself and don't leave anything behind.
_ _ 1 month, supervisor transfer, recruiter recruitment from scratch, consumables statistics, invitation. Various entry plans have been made, land reclamation personnel have been appointed and positioned, and communication relations have been established. Everything was done in the previous building, up and down. At the same time, he is also responsible for the management of the basement of _ _ Street _ _ Square.
Second, the existing problems
1, keep learning and improving.
Professional skills are not fully mastered. With the emergence of high-tech materials, we can't completely clean the methods of cleaning knowledge, leaving hidden dangers for possible mistakes in our future work. We will continue to study hard in our future work to enrich our knowledge and pave the way for the smooth development of our future work.
2. Perfection and unity of form
All kinds of records are irregular and incomplete. The professional level of various system records is insufficient and imperfect, and the records without specialization lack cleanliness and beauty.
Third, the rectification measures
In view of the above shortcomings, in the coming year, I will focus on the study and training of professional skills and knowledge, strengthen the service norms of all employees, and make our "personalized service" develop better. Go out to meet different needs, satisfy the owners and Party A, and cultivate a cleaning team with strong professional performance, warm and thoughtful service and ability to fight tough battles, so as to repay the company's training for us and let our big family continue to prosper and develop.
The overall cleaning work of 20 19 has been improved, but there are still some shortcomings in the details of the work, and the cleaning cost still has potential to be tapped. Under the guidance of company leaders, under the direct leadership of manager Jin and with the efforts of all cleaning staff, there will be better performance in 2020.
Four. Work plan, standards and targets for 2020
According to the work situation in 20 19 and the requirements of the company, the work content is deeply excavated and refined, and the work plan, standards and goals for 2020 are formulated.
I. Standardization of cleaning work
1, standardized trainers
Strive to cultivate and bring up a team with strong professional skills, positive style and high quality. The premise of cleaning work is that only a professionally trained team can meet the requirements of management modernization and cleaning specialization of _ _ company.
In order to establish a good working order and improve the quality and efficiency of employees, we will organize employees to carry out all-round training in a planned way. In view of the large number of new employees, class meetings and on-the-job demonstrations are adopted for training. The monitor teaches the old employees to inherit, help and give play to the monitor's business skills, and arouse the enthusiasm of the old employees. This makes it easy for new employees to accept and master.
It not only improves the skills of employees, but also narrows the distance between colleagues. Strictly explain the key points of the training, and be diligent and quick, that is, be diligent and quick, first rough and then fine, and do it in one step, that is, take all the garbage, sundries and tools away.
Take employee training as the index task of daily work, and use appropriate time to focus on training once a week. The training contents include basic cleaning skills, job responsibilities, operation safety, performance and use of cleaning agents, and use of machinery and equipment. At the same time, we will provide uninterrupted guidance and training in our daily work, and the training will run through the whole year of 2020. After the training, you must pass the examination standard, practical operation examination and qualified theory examination 100.
2. Standardized division of labor
In accordance with the standardization, create posts and responsibilities, assign responsibilities at different levels, create posts to people, and sign post responsibility letters. Let employees have standards in mind, and the daily worksheet is arranged for standardized operation. There is no dead angle or omission in the whole work area.
3, according to the standardized inspection
Inspection of manufacturing supervisors and supervisors should not go through the motions, but adhere to the standards of self-inspection, mutual inspection, squad leader inspection, manufacturing supervision inspection and spot check. Combined with the inspection system, the inspection results are linked to the employee's salary. Adhere to the daily inspection, and urge the cleaning work to correct the problems found in time.
Second, the normalization of management elements.
1. Normalization of infrastructure management. Carefully check all kinds of facilities at ordinary times, and report faults in time when problems are found.
2. Standardization of material management. The acquisition process and procedures are complete, the examination and approval system is strictly implemented, the potential of cleaning cost is tapped, waste is eliminated, and the company saves costs and improves efficiency.
3. Normalization of working methods. Formulate work standards and procedures for each post, constantly improve loopholes, and ensure that employees are guided by correct working methods to keep all work under control. According to the actual situation, formulate post operation rules, inspection rules, training rules, language behavior rules and related work skills. And let the cleaning staff recite it.
4. Standardization of occupational health and safety management. Identify the risks existing in each cleaning post, formulate measures for dangerous sources, and educate employees on self-protection at work. The use of high platform, high windows, outdoor, electrical equipment and mechanical equipment are the key contents of education and tips to ensure safe and accident-free service.
5. Standardization of monthly report, weekly evaluation, weekly accounting and attendance. Make all kinds of reports in time, and make them standardized and procedural.
Third, the owner and Party A are satisfied with the inspection.
In view of the superior's inspection, we attach great importance to timely organizing human and material resources to do all the work, so as to satisfy Party A and reassure the company.
Fourth, the harmony between the superior and the subordinate.
Correctly handle the relationship with Party A and employees, standardize and coordinate various relationships, and create a good and harmonious working environment.
No pains, no gains, a long way to go. We should conscientiously sum up past experiences and lessons, carry forward our achievements and overcome our shortcomings. Under the guidance of the head office and the direct leadership of the manager, we will go all out and devote ourselves to our work, and make greater efforts for the cleaning work of _ _ Square to a new level and create the brand image of _ _.
Summary of monthly work of cleaning supervisor in 2020
2065438+2009 is coming to an end. While summing up the gains of the past year, we also hope to have a new future. Unconsciously, I ended a year's work in my new post, which is summarized as follows:
With the care, help and support of leaders and all comrades, with the focus on ensuring safety in production, we will give full play to our post functions, constantly improve our working methods and improve our work efficiency, take "obeying guidance, uniting comrades, studying hard and working hard" as the criterion, always adhere to high standards and strict requirements, and always put "safety first" in the first place.
Strictly implement the "six prohibitions" and resolutely put an end to habitual violations. We have successfully completed all the tasks. I always put learning in an important position and strive to improve my overall quality.
I. Work performance in the past year
(A) to strengthen the image and improve their own quality
In order to do the basic work of the team well, I insist on being strict with myself, pay attention to practical work and treat others sincerely. First, I love my job and pay attention to dedication. Have a correct understanding of your work and value, correctly handle the relationship between bitterness and pleasure, gain and loss, personal interests and collective interests, adhere to professionalism, integrity and dedication, and second, improve your skills. After a year's study and exercise, I earnestly learn the strengths of others, get rid of my own shortcomings, humbly ask leaders, engineers and colleagues, and improve my skills through continuous study and exploration.
(two) in strict accordance with the law, and constantly strengthen the construction of work style.
Over the past year, I have been strict with myself, always taking plain, willing to pay and obscurity as my own criteria, and always focusing on rigor, meticulousness, sureness and hard work.
At work, regulate all your words and deeds with systems and disciplines, strictly abide by various rules and regulations, respect leaders, unite with comrades, be modest and prudent, and constantly improve work style; Insist on doing things that are not good for the team. Work with team members with one heart and one mind, don't care about doing more and doing less, just hope to complete all the work successfully.
Second, the shortcomings in the work and the direction of future efforts
Although some achievements have been made in the work in the past year, there are still some shortcomings, mainly because the management level is not strict enough, the study and technology are not hard enough, and there is still a certain gap compared with experienced colleagues. In my future work, I will conscientiously sum up my experience, overcome my shortcomings and strive to do better.
Timely put forward reasonable suggestions and solutions for leaders' reference to ensure safe production and stable gas supply in the station.
In short, over the past year, I have done some work and made some achievements, but there are still many gaps from the requirements of leading comrades: my sense of work innovation is not strong and my creativity is not enough. In the future work, I will carry forward my achievements, overcome my shortcomings, and do all the work conscientiously with a highly responsible attitude. Pay more attention to my colleagues, unite all the team members to work hard and live up to the expectations of leaders and comrades.
Fan Monthly Work Summary of Cleaning Supervisor in 2020
It is gratifying to look back on all the work in this year. In the past year, we successfully completed all cleaning tasks and accumulated a lot of work experience. In strict accordance with the company's regulations, the operation is standardized and programmed, and all tasks are completed with good quality and quantity in line with the principle of putting the interests of the company first.
The company will implement a strict cleaning training system this year, and all employees will be trained before they can take up their posts. On-the-job training shall be provided to the employees who are employed, and all aspects of knowledge training (such as ideological education, manners and etiquette, gfd, labor attitude, labor discipline, professional knowledge and skills, etc.) shall be provided to the on-the-job cleaning employees. After training, they will be assessed, and unqualified employees will be eliminated.
In order to better complete the work of 20 years, the work of the past year is summarized as follows:
I. Management inspection system
In order to ensure the implementation of the operation plan, health standards and responsibility system, and to ensure the realization of clean management objectives, an inspection and supervision system will be implemented.
1. Daily self-examination of employees: employees conduct self-examination on the operation effect according to the post responsibility system, hygiene requirements and service standards, so as to find and solve problems in time. The post staff report the work of the day to the supervisor every day, and the supervisor keeps records.
2. Daily patrol of supervisors and squad leaders: patrol or spot check office buildings and posts, and conduct comprehensive inspection of posts on a regular basis. At the same time, the problems found in the inspection shall be handled in time and reported in time.
3. Leaders regularly organize professionals to check my cleaning work, make assessment plans and improve cleaning work.
4. Make a daily, weekly, monthly, quarterly and annual cleaning plan, and implement the cleaning work in strict accordance with the plan.
5. Arrange work shifts, assign work, check the handover of each shift, and master the working status and quality of each shift.
6. Conduct training for employees in this department in terms of code of conduct, business skills, compliance with rules and discipline, and courteous service. , and constantly improve the quality of employees and clean maintenance level.
Two. Image law
1, always pay attention to check and keep the instrument clean and tidy.
2. Cleaning personnel must wear uniforms during working hours. Dress neatly and cleanly, behave in a civilized and decent manner, and be full of energy.
3. During work, take the initiative to greet leaders and colleagues.
3. Evaluate the work quality, attitude and discipline of employees every month.
Deduction standard for project assessment content
1, Work quality: There should be no obvious garbage and sundries on the parking lot floor. Deduct 2- 10 points if not up to standard.
2. The elevator carpet should be dust-free and free from obvious stains, with a score of 2- 10.
3, glass, mirror should be free of dust and fingerprints, no obvious stains, bright and transparent is not up to standard 2-5 points.
4. There is no obvious stain in the bathroom, and 2- 10 points will be deducted.
5. The ceiling is free of dust and cobwebs, and the score is 5- 10.
6, metope should be no dust, no stains; No cobwebs in the corner, 2-5 points deducted.
7, decoration facilities should be no dust, no stains, 2-5 points.
8, the hall floor, metope should be free of dust, stains, cigarette butts are not up to standard 2-5 points.
9. If the flowerpot is dust-free, stain-free and leaves-free, 2-5 points will be deducted.
10, there is no obvious garbage and sundries on the ground of the peripheral green belt, and 2-5 points will be deducted if it fails to meet the standard.
1 1, doors, doorframes and lintels are free of dust, and 2-5 points will be deducted.
12, fire control facilities should be free of dust, 2-5 points will be deducted.
13, the ground wire should be dust-free and not up to standard, 2-5 points will be deducted.
14, keep the ground clean and free of stains, dirt, dust, stains and garbage. Deduct 2- 10 points if not up to standard.
15, bathroom, wall, dust removal and stain removal. If stains are found in daily work, 2-5 points will be deducted if they are not up to standard and cleaned up in time.
16. If the toilet does not flush, it shall not exceed 45 minutes. Every bathroom should be cleaned every 45 minutes, and 2-5 points will be deducted if it fails to meet the standard.
17, wash basin, countertop, mirror to wipe basin body, countertop and mirror clean.
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