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How to write the speech of 20 14 manager's annual work summary meeting?
The role of the store manager: a store is like a home, and the store manager is the parents of this home. Parents should worry about all the problems of this family, including personnel, goods, hygiene, furnishings and so on. Coordinate with hotels, peers and government agencies. If any small detail is not considered, it may have a bad influence on the work.

Job responsibilities of the store manager:

1, understand the company's business policy and implement the sales strategy according to the characteristics and styles of the goods.

2. Abide by the company's rules and regulations, carry out the instructions of superiors, and complete the tasks assigned by the company.

3. Responsible for managing the daily work of the counter, supervising and evaluating the work performance of the shopping guide, reflecting the employee dynamics in time and training the shopping guide.

4, responsible for commodity management, inventory, account books, statements, wage accounting, accurate delivery.

5. Responsible for the replenishment, deployment and display of goods in the store.

6. Deal with related problems in the store in time, and report those that cannot be handled in time.

7. Regularly formulate promotional activities according to the season and hotel business.

8. Submit the work summary at the end of each month, make plans and goals for the next month, and feed back relevant questions.

9. Stimulate the passion of shopping guide and keep the store warm and lively.

10, work actively, set an example, and do not make excuses for dereliction of duty.

The manager's work focuses on:

As a responsible store manager, we should pay attention to the details of daily work. Store operation is usually divided into three periods.

Before business:

1, turn on the electrical appliances and lighting equipment.

2. Lead the clerk to clean the shop.

3. Hold a morning meeting:

(1) Announcement and communication of company policies and business plans for the day.

(2) Business analysis and work performance review of the day before yesterday.

③ Training new employees and exchanging successful sales skills.

④ Stimulate work enthusiasm and boost staff morale.

4. Check the goods, prepare and check the petty cash.

In the commercial field:

1. Check the behavior, attitude and mental outlook of the shopping guide gfd.

2. The store manager should supervise the cashier, record the sales list and grasp the sales situation.

3. Control the electrical appliances and speaker equipment in the store.

4. Prepare wrapping paper and packing bag for use at any time.

5. Keep the environment of shops, warehouses and fitting rooms clean and tidy.

6, even if the replacement

Window, model display, commodity display.

7, pay attention to suspicious personnel, to prevent the loss of goods and accidents.

8. Actively assist customers to solve problems in the consumption process in time.

9. Collect customer information, reflect problems and register.

10, do a good job in preparation before the promotion and finishing the work after the end.

after work

1. Check the goods, fill in the business report of the day, and record the amount signed and invoiced on that day.

2. Check the operating expenses and keep them properly. Keep the reserve fund.

3, check whether the electrical equipment is closed, put an end to fire hazards.

The shop should check whether the doors and windows are closed. Is there anyone else in the shop?

Personnel aspect

1. Participate in the recruitment and primary selection of business personnel.

2. The right to reward and punish employees.

3. Have the right to dismiss employees who do not meet the company's requirements or behave badly.

4. According to the performance of employees, put forward opinions on job transfer, promotion, demotion and dismissal.

5. Check and evaluate the daily performance of employees.

6. Report and adjudicate the emergency in the shopping mall.

As far as commodities are concerned.

1. Give comments and suggestions on the distribution method, quantity and time of the company.

2. Deal with the goods with quality problems or return them in time.

3. Show and allocate the goods in the store once a week.

Buy goods:

1, push the details back to the perimeter, and then use the perimeter to scrutinize the details.

2. The advantages of last season must be passed down, and some elements with changing trends should be merged in a small amount and remain unchanged.

3, understand the sales cycle of goods, all sales should be in the form of parabola, try to improve the height of the parabola vertex and the length of the abscissa.

4. Ensure the integrity of goods, but try to avoid duplication. Because repetition will form competition in its own field.

5, it depends on the trend of the trend, such as the current super girl wave and the wave of the Olympic Games.

6. The determination of the size ratio and color ratio of commodities shall be calculated according to the period of parabola from top to bottom. It should not be the proportion of sales in the whole season. However, we should also pay attention to honesty.

7. For the launch of new products, what is needed is trial launch, not mass production of new products. Only excellent products can be produced on a large scale.

Agent: Try your best to teach and assist, put yourself in the agent's shoes, and think for the agent. In terms of professional knowledge, try to share it with the agent. In terms of data analysis, it should be provided to agents as perfect as possible. Let the agent form a long-term vision. And let agents see the hope of profit.

In terms of clothing quality: we should try our best to keep improving and develop repeat customers to the greatest extent. Teamwork is as modest as possible and gives unreserved guidance to subordinates. The above is my experience summary of clothing commodity management. Due to the limitation of writing, it still needs to be fully developed in many aspects.