20 19 Personal Work Summary of Clothing Shopping Guides Part I
Since I came to the company on XX, 20 19, under your correct leadership, I have fulfilled my duties and obligations as a salesman and actively carried out various business work. Although it was only x months, I learned a lot, learned a lot, gained a lot, and made many friends. According to my work practice and lessons in the past few days, and in line with the principle of seeking truth from facts, my personal work is summarized as follows:
First of all, I want to thank you for your personal trust and support in my work. Secondly, thank you for treating me as your friend and taking care of me in work and life. When I encounter difficulties in my work and my thinking is wrong, you will communicate with me well, correct my thinking and let my business work go smoothly.
There are several disadvantages. I'm not very positive about everyone. Maybe I just came to the company and I'm not familiar with some of my family around me. I promise to constantly improve my ability in my future work and life. I don't know the customer thoroughly. I seldom think about problems at work. Even when I think of them, I am not careful enough and my way of thinking is relatively simple. Most of the time, I follow the procedure and the instructions of the leaders. Seldom think of customers, think of the market, think of the root of the problem. I always feel that there is nothing to think about. The way of thinking has become relatively simple because it has not been carefully thought and comprehensively analyzed. As a salesperson, you must consider many things and think about every detail with clear thinking, in order to correctly judge the real situation of customers.
I am full of love for business career. I strive to do every business well, follow up every link in the operation process, and improve monthly sales and profits. But summing up my personal achievements makes me feel ashamed.
Looking back at the actual work situation these days, the main reason for this result is that individuals have not spent more energy to explore new customers and new resources subjectively, and finally the ideas are too narrow to open more and better ideas, and the business process is extremely dull and single.
I have learned a lot here, and I enjoy it very much. I am also willing to struggle and grow together with XX! Fight! Fight! Keep fighting!
In the busy work, unconsciously ushered in a new year. Looking back on this year's work process, as an employee of xx clothing supermarket. I deeply feel the vigorous development of Jinghua clothing supermarket and the enterprising spirit of xx clothing supermarket people. I wish xx clothing supermarket a more prosperous sales performance in 2020!
20 19 Personal Work Summary of Clothing Shopping Guides Part II
Time flies, and it's another year in a blink of an eye. Looking back on last year, I can say with a little peace of mind that this year was not a fruitful year, which made me feel more practical.
Last year, I was lucky enough to join the seven-color spinning family, and I still work in my favorite operation department. Although I am not a college graduate, I am still curious and uneasy, because it is the first time to make underwear after all, and I started my life this year with a heart of learning and progress. Looking back on the ups and downs of the past year today, I feel nervous, emotional and more joyful. If I sum up the harvest and progress of this year, it is to break through four levels.
First, we should be calm rather than impatient in the face of problems.
Analyze the reasons first, and then put forward the solutions. When we first entered the operation department, we were building a coach shop. Peng Ji and I are responsible for the construction of Neijiang Jiaotong Road Store. Once, after we arrived at the store at noon 12, many shelves in front were empty but no one replenished them. The manager is not in the shop at this time, and everyone else is chatting. I was in a hurry (a little unhappy) and directly asked the shopping guide to replenish the goods with me. At that time, I almost got angry. At that time, thanks to Peng Ji, he called me outside the store to communicate with me. Tell me to calmly analyze what caused the shortage of replenishment, and then what should I do. We didn't know until the store manager came back. First, because the division of responsibilities was unclear, everyone didn't know their job responsibilities. Second, because only the store manager, the rest were shopping guides. If the manager is away, there will be no unified management. Since then, we have done the job responsibilities of each position and the promotion standards. This won't happen when you come back next week.
Second, I learned to communicate with people.
I'm from the north. I used to speak directly, and often only expressed my own thoughts, ignoring the feelings of others, which did not achieve the expected results. After coming to Seven-color Spinning, I learned simple communication skills from my colleagues, such as Manager Chen, through external training. First of all, I made clear the relationship between the people I want to communicate with and my colleagues, and what I want to communicate. Secondly, I learned about his personality, and chose the place and time for your communication according to his personality. Finally, choose the way of communication and the language and tone of communication.
Third, teach people to fish, not to fish.
Since a presentation group started in August, I have been immersed in my work and have not taught my colleagues what I know. As a result, he has been here for more than three months, and I still have to give him a good communication and analysis when he works independently. After reflection, I think I should teach them what I know. At this moment, I try to make him do something and let him take some responsibilities, instead of sheltering him as before. For new employees, I will first make a good study plan and practice content, so that they can clearly define their study plan and purpose. Really teach them to fish, not fish.
Fourth, the ability to grasp the problem macroscopically.
Finally, after nearly a year's study and summary, I think we should first grasp things from a macro perspective, think well from these steps, have an overall framework in mind, and do everything well. When promoting a job, we always think about how to do it, when to do it, who to do it, how to do it, what kind of expected effect will be achieved, how to correct mistakes, etc. Only in this way can we be thoughtful and think about the problem from a different angle and height.
Finally, I hope to meet new challenges with a brand-new look in the new year, and I also hope to work hard with my colleagues to cheer!
Qi Xin Qi Xin made concerted efforts to do the work better.
20 19 Personal Work Summary of Clothing Shopping Guides Part III
20 19 has ended and the new year's work has begun. As a clothing shopping guide, I summarize my work experience in the past year as follows, so as to better face the new year's work:
Generally speaking, clothing shopping guide plays an irreplaceable role in the whole clothing sales process. Shopping guide not only represents the external image of the enterprise, but also plays a role in accelerating sales. A good-quality clothing shopping guide should not only be familiar with the goods, but also have enough patience and master some good clothing sales skills.
First, the clothing shopping guide can not only show the clothes to customers well, but also recommend other clothes to customers appropriately to attract customers to buy more clothes they are interested in. In view of this work, I summarize as follows:
1, be confident when recommending clothes, and recommend clothes to customers generously and honestly. Shopping guides should be patient and careful, so that customers can have trust in themselves.
2. Recommend clothes suitable for customers' body shape and taste, make suggestions for customers when choosing clothes, and prompt relevant details to help customers choose.
3, combined with different styles of clothing, explain to customers that each clothing is suitable for wearing occasions.
4. Recommend clothes according to their characteristics. Each kind of clothing has different characteristics, such as function, design, quality, etc., and customers should be informed appropriately.
5. Pay attention to skills in conversation. When recommending clothes to customers, the tone should be polite, and then recommend them to customers on the basis of fully listening to their opinions.
6. Observe and analyze the pursuit of different customers' preferences, and recommend clothes to customers according to the actual situation.
Second, we must pay attention to sales skills. Sales is targeted marketing, and the key lies in mastering sales skills. Clothing sales involve all aspects of knowledge. We should fully understand the function, quality, price, season, fabric and other factors of clothing, and use sales skills to complete sales. Mainly focus on the following links:
1, pay attention to thinking. Understand the occasion of customers buying clothes, the purpose and idea of buying clothes, help customers choose the corresponding clothes and promote sales success.
2. Concise words and vivid words. When communicating with customers, the words should be simple and easy to understand. Don't say too professional jargon, try to explain it to customers in common language.
3. Specific performance. We should recommend clothes according to the actual situation, don't disturb customers when necessary, let customers choose by themselves, and listen patiently and explain carefully when customers consult.