An old customer didn't come for a long time, and suddenly one day he was carrying a bag from someone else's clothing store.
Shopping intention has changed. Customers may have frequented your store before, but suddenly they have a new shopping intention and want to try the products of other clothing stores, and their shopping intention has changed. In this case, the best way is to receive the customer in a friendly way and ask him if he needs help or has any special needs. Be polite and professional when dealing with customers, and try your best to meet their needs. If he goes to your store after visiting other stores, you can introduce him to the new products or special products in the store to attract his interest and keep his satisfaction.